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Real Estate Professional Satisfaction Survey


Customer Contact Information

Information will be kept confidential and will not be given or sold to a third party.
Privacy Policy


Name:
Address:

Phone Number:

E-Mail Address:
Select your role in this closing:

Closing Information

Please fill out the following information regarding your closing experiece at Stewart Title.

1 = Very Dissatisfied, 2 = Dissatisfied, 3 = Fair, 4 = Satisfied, 5 = Very Satisfied


At which location did you conduct business?
Please select your transaction manager:
Please select your account manager:

Pre-Closing Services

Please select the answer that best describes your experience with Stewart Title.

1 = Very Dissatisfied, 2 = Dissatisfied, 3 = Fair, 4 = Satisfied, 5 = Very Satisfied



Was your order placing process easy and convenient?
1 2 3 4 5

Was Stewart Title efficient in responding to questions and requests?

1 2 3 4 5

Did you receive your title commitment in a timely manner?

1 2 3 4 5

Do you feel that our employees were polite and courteous?

1 2 3 4 5

Did you receive your survey in a timely manner (if applicable)?

1 2 3 4 5

Did you receive your HUD or Settlement Statement in a timely manner?

1 2 3 4 5

Was your Transaction Coordinator helpful and courteous (if applicable)?

1 2 3 4 5

Were your phone calls answered in a prompt and efficient manner?

1 2 3 4 5

Please type any comments about your pre-closing experience:


Closing Services

Please select the answer that best describes your experience with Stewart Title.

1 = Very Dissatisfied, 2 = Dissatisfied, 3 = Fair, 4 = Satisfied, 5 = Very Satisfied


Were you welcomed in a timely manner when arriving to our office?
1 2 3 4 5

Were you introduced to your Transaction manager in a timely manner?

1 2 3 4 5

Was your Transaction Manager prepared and organized?

1 2 3 4 5

Was your Transaction Manager knowledgeable on the subject?

1 2 3 4 5

Were all of your questions answered thoroughly?

1 2 3 4 5

Please type any comments about your closing experience.


Post-Closing Services

Please select the answer that best describes your experience with Stewart Title.

1 = Very Dissatisfied, 2 = Dissatisfied, 3 = Fair, 4 = Satisfied, 5 = Very Satisfied


Were all of your questions handled in a timely manner?
1 2 3 4 5

Please type any comments about your post-closing experience.


Stewart Solutions

Please answer the following questions related to Stewart Title's Products and Services.


Which of the following Stewart Solutions are you familiar with?

SureClose
StewartPak
REIMall
REIPro
Virtual Underwriter
Imprev Design Center
Realtor TLC
StewartConnect

Which Stewart Solutions would you like an account manager to contact you about?

SureClose
StewartPak
REIMall
REIPro
Virtual Underwriter
Imprev Design Center
Realtor TLC
StewartConnect

Does your account manager provide adequate information about Stewart Solutions? Yes No


General Questions

Please answer the following general questions about Stewart Title.


Would you recommend Stewart Title to a friend or colleague? Yes No

Please type any general comments about your experiences with Stewart Title.

 

Thank you for completing this customer satisfaction survey for Stewart Title. Your input is greatly appreciated and will assist our staff in enhancing your real estate transaction process.

 


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